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Thermalec is now ISO9001-2015 compliant.
Subject to any special conditions agreed to in writing
these conditions only shall apply to and govern all
contracts for the sale and supply of Goods and all other
written, printed or standard terms are hereby excluded.
Orders based on our quotations are only officially
accepted by us when our Acknowledgement of Order is
(a) Prices are “ex-works” unpacked.
(b) They are subject to change without notice at any time
prior to acceptance of order by us.
(c) All orders are accepted on the understanding that
goods will be invoiced at prices ruling at date of
despatch. Should these be in excess of prices
current when the order was placed the customer will
be duly notified.
(d) Prices are exclusive of VAT, which will be charged at
the rate ruling at the date of supply.
(a) Delivery dates given in our quotations are subject to
prior sales and also subject to confirmation at time of
acceptance of order. All delivery times date from our
acceptance of your official order and receipt of full
instructions and information enabling us to proceed.
(b) Whilst delivery dates are given in all good faith, they
are not guaranteed and are also contingent upon
strikes, accidents, government directives and other
causes beyond our control.
Ownership of machines and equipment does not pass to
the purchaser until the invoice is paid in full.
(a) Customer will be responsible for all charges incurred
through delay in taking delivery of the goods
(b) In the event of goods not being received within ten
days of the date of our invoice immediate notice must
be given to us in writing.
(c) All carriers’ waybills should be endorsed “Condition of
(d) Any damage, breakage or shortage must be notified
to the carrier and ourselves within three days of
receipt of the goods
7 WEIGHTS AND MEASURES
All specifications given in estimates or descriptive
literature are subject to alteration without notice, are
stated as correctly as possible, but are not guaranteed.
All goods are guaranteed against defective workmanship
and materials for a period of twenty four months from date
of despatch. Parts which prove defective within this time
under normal operations and service, when owned by the
original user, will be replaced, but no claim for expenditure
upon them or for consequential damage will be
entertained. Replacements must be accepted as
complete satisfaction of all conditions or warranties.
Bought out components and proprietary items such as
elements, timers etc., are not included in this guarantee
but the purchaser will be entitled to receive from us all
rights and benefits derived from any guarantee given to us
by the manufacturers of such items.
No liability can be accepted for any damage or loss either
consequential or direct, whether to the purchaser or third
parties that may arise after goods have left our premises.
Any unauthorised modifications or additions to heater or
control panel equipment or parts will invalidate our
10 CANCELLATION OR SUSPENSION OF WORK
Requests for cancellations or suspension of work must be
submitted in writing for consideration and we reserve the
right to make cancellation or other charges where such
are, in our opinion, considered necessary. Such charges
will be based on the actual cost of work done, with
appropriate overheads, and any special materials used or
ordered and will include a sum equivalent to 15% of the
contract price of the heaters or control panels. In the case
of units built to customers special requirements
cancellation or suspension of work cannot be considered
when the machine is within five days of completion.
Strictly 30 (thirty) days unless otherwise stated and
arranged. We reserve the right to charge a 2% monthly
compound interest surcharge, against invoices not paid
within the agreed terms, and suspend further deliveries
until all arrears (including interest) have been paid