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Digital Display Control Thermostats now available 
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NEW HEATERS ADDED TO OUR RANGE 
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Zenith Heaters now 
available from 8kW 
Ladder Anodes now available. 
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1 GENERAL 
Subject to any special conditions agreed to in writing 
these conditions only shall apply to and govern all 
contracts for the sale and supply of Goods and all other 
written, printed or standard terms are hereby excluded. 
2 ACCEPTANCE 
Orders based on our quotations are only officially 
accepted by us when our Acknowledgement of Order is 
issued. 
3 PRICES 
(a) Prices are “ex-works” unpacked. 
(b) They are subject to change without notice at any time 
prior to acceptance of order by us. 
(c) All orders are accepted on the understanding that 
goods will be invoiced at prices ruling at date of 
despatch. Should these be in excess of prices 
current when the order was placed the customer will 
be duly notified. 
(d) Prices are exclusive of VAT, which will be charged at 
the rate ruling at the date of supply. 
4 DELIVERIES 
(a) Delivery dates given in our quotations are subject to 
prior sales and also subject to confirmation at time of 
acceptance of order. All delivery times date from our 
acceptance of your official order and receipt of full 
instructions and information enabling us to proceed. 
(b) Whilst delivery dates are given in all good faith, they 
are not guaranteed and are also contingent upon 
strikes, accidents, government directives and other 
causes beyond our control. 
5 TITLE 
Ownership of machines and equipment does not pass to 
the purchaser until the invoice is paid in full. 
6 DESPATCH 
(a) Customer will be responsible for all charges incurred 
through delay in taking delivery of the goods 
(b) In the event of goods not being received within ten 
days of the date of our invoice immediate notice must 
be given to us in writing. 
(c) All carriers’ waybills should be endorsed “Condition of 
Contents Unknown”. 
(d) Any damage, breakage or shortage must be notified 
to the carrier and ourselves within three days of 
receipt of the goods 
7 WEIGHTS AND MEASURES 
All specifications given in estimates or descriptive 
literature are subject to alteration without notice, are 
stated as correctly as possible, but are not guaranteed. 
8 DEFECTS 
All goods are guaranteed against defective workmanship 
and materials for a period of twenty four months from date 
of despatch. Parts which prove defective within this time 
under normal operations and service, when owned by the 
original user, will be replaced, but no claim for expenditure 
upon them or for consequential damage will be 
entertained. Replacements must be accepted as 
complete satisfaction of all conditions or warranties. 
Bought out components and proprietary items such as 
elements, timers etc., are not included in this guarantee 
but the purchaser will be entitled to receive from us all 
rights and benefits derived from any guarantee given to us 
by the manufacturers of such items. 
9 LIABILITY 
No liability can be accepted for any damage or loss either 
consequential or direct, whether to the purchaser or third 
parties that may arise after goods have left our premises. 
Any unauthorised modifications or additions to heater or 
control panel equipment or parts will invalidate our 
guarantee. 
10 CANCELLATION OR SUSPENSION OF WORK 
Requests for cancellations or suspension of work must be 
submitted in writing for consideration and we reserve the 
right to make cancellation or other charges where such 
are, in our opinion, considered necessary. Such charges 
will be based on the actual cost of work done, with 
appropriate overheads, and any special materials used or 
ordered and will include a sum equivalent to 15% of the 
contract price of the heaters or control panels. In the case 
of units built to customers special requirements 
cancellation or suspension of work cannot be considered 
when the machine is within five days of completion. 
11 PAYMENT 
Strictly 30 (thirty) days unless otherwise stated and 
arranged. We reserve the right to charge a 2% monthly 
compound interest surcharge, against invoices not paid 
within the agreed terms, and suspend further deliveries 
until all arrears (including interest) have been paid